Refund Policy

1. 7-Day Money-Back Guarantee

We offer a money-back guarantee on your first paid plan purchase (Starter, Pro and Max). If you are not satisfied with Interview Strike, you may request a full refund within 7 days of your initial purchase, provided you have used less than 40 credits.

2. Eligibility

• Refund requests must be made within 7 days of your initial plan purchase date.
• The guarantee applies only to your first-time purchase. Any later purchase, including buying another period, and any purchase made after a prior refund are not eligible.
• Refunds are only approved if you have used less than 40 credits at the time of the request.
• Each user is eligible for one refund under this policy.

3. Top-Up Credits

Top-up credit purchases are non-refundable under any circumstances. All top-up credit sales are final.

4. Ending Your Plan

Paid plans are a one-time purchase for one month and do not renew automatically, so there is nothing to cancel and you will never be charged again without buying another period. Your access simply ends on the date shown in your dashboard. No partial refunds are issued for unused time remaining in a period outside of the 7-day guarantee window.

5. How to Request a Refund

To request a refund, contact our support team with the following information:

• Your account email address
• Date of purchase
• Reason for refund (optional)

You can reach us at support@interviewstrike.com or through our Contact page.

6. Processing Time

Approved refunds are typically processed within 1–3 business days. The refund will be credited back to the original payment method used for the purchase.

7. Contact Us

If you have questions about our refund policy, please contact us at support@interviewstrike.com.